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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
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Before contacting us directly, please read through the FAQs below. More often than not, you can find the answer to your question below.
All orders are processed, packaged, and shipped within 3-5 business days of purchase. Then they get shipped. Shipping times are based on the selection made at checkout.
All branded items are custom made-to-order. We do not offer returns on custom orders.
If you didn’t receive a confirmation email or delivery tracking, it's probably because:
- You didn’t include a mobile phone number at checkout.
- You didn’t enter your email correctly (misspelled).
- Tracking emails are going to your spam folder (please check).
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If you have a question that wasn't answered above, please complete this form and we'll be in touch.
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